Last updated: 23 August 2026
Overview
This website is operated by Irshad & Company. Throughout the Site, the terms “we,” “us” and “our” refer to Irshad & Company.
Irshad & Company provides this website, including its information, products, tools and services, subject to your acceptance of these Terms of Service and all policies referenced on the Site.
By visiting https://irshadandcompany.com, submitting an enquiry, requesting a quotation or purchasing a product or service from us, you agree to these Terms of Service.
These Terms apply to all users of the Site, including visitors, customers, vendors, dealers and contributors of content.
Please read these Terms carefully before using the Site. If you do not agree with these Terms, you should not access the Site or use its services.
New features, products, services and tools added to the Site will also be governed by these Terms.
We may update these Terms by publishing a revised version on the Site. Your continued use of the Site after an update constitutes acceptance of the revised Terms.
The Site uses WordPress and WooCommerce technology to display and sell our products and services.
Section 1 — Online Store Terms
By using the Site, you confirm that you are at least 18 years old or otherwise legally capable of entering into a binding agreement.
You may not use our Site, products or services for any illegal, unauthorised or fraudulent purpose. You must comply with all applicable laws, including intellectual-property, electronic-transactions and cybersecurity laws.
You must not introduce viruses, malicious software, destructive code or any other material intended to interfere with the Site.
A violation of these Terms may result in suspension or termination of your access to the Site and its services.
Section 2 — General Conditions
We reserve the right to refuse or cancel service where reasonably necessary, including in cases of suspected fraud, misuse, incorrect information, unavailable stock or non-compliance with these Terms.
Information transmitted through the Site may pass through different networks and may be technically modified to meet network or device requirements.
Payments may be processed through third-party banks or payment providers using their security systems. We do not guarantee that every transmission or third-party system will be completely secure.
You may not reproduce, copy, sell, resell or commercially exploit any part of the Site or its content without our prior written permission.
Section headings are included for convenience and do not affect the interpretation of these Terms.
Section 3 — Accuracy and Timeliness of Information
We aim to provide accurate and current information. However, product details, specifications, images, availability, prices and technical information may occasionally contain errors or become outdated.
Information on the Site is provided for general guidance and should not be used as the sole basis for selecting technical equipment.
Customers should confirm important operating requirements—including bore diameter and depth, total dynamic head, required discharge, water quality, voltage, frequency, phase, cable size, solar capacity and installation conditions—before ordering a pump, motor, inverter or related equipment.
We may modify Site content at any time. We are not obligated to update every item immediately except where required by applicable law.
Section 4 — Prices and Service Changes
Prices, promotions and availability are subject to change without notice.
Unless expressly stated otherwise, website prices may exclude delivery, installation, applicable taxes, accessories, civil works, electrical works or other project-related expenses.
A displayed price does not guarantee acceptance of an order. The final price may be confirmed through an order confirmation, invoice or written quotation.
We may modify, suspend or discontinue any part of the Site, product range or service without prior notice. To the extent permitted by applicable law, we will not be liable for such modifications or discontinuation.
Section 5 — Products and Services
Certain products and services may be available exclusively online or in limited quantities. Returns and exchanges are governed by our Return Policy.
We make reasonable efforts to display product colours and images accurately. Actual appearance may vary because of screen settings, manufacturing updates, lighting, packaging or product revisions.
We may limit sales by customer, location, product, quantity or transaction where reasonably necessary. We may discontinue a product or service at any time.
Product images may be illustrative. Manufacturers may change product appearance, packaging, components or specifications without prior notice, provided that the essential model or functionality is not materially changed.
Performance figures—including flow, head, efficiency, power, solar output and energy savings—may depend on site conditions, design assumptions, installation quality and operating environment. They are not guaranteed unless expressly included in a written quotation or agreement.
Manufacturer warranties, where applicable, remain subject to the manufacturer’s terms, exclusions and claim procedures.
Section 6 — Orders, Billing and Account Information
We reserve the right to accept, refuse, limit or cancel an order. This may include orders associated with the same customer, account, payment method, billing address or delivery address.
If we change or cancel an order, we may contact you using the email address or telephone number provided with the order.
An automated acknowledgement does not constitute final acceptance. An order is confirmed only after we verify stock, specifications, pricing, delivery arrangements and payment.
You agree to provide accurate, current and complete purchase, billing, delivery and contact information.
You are responsible for checking the product model and technical specifications shown in the quotation, invoice or order confirmation before making payment.
Returns and cancellations are subject to our Return Policy and Shipping Policy.
Section 7 — Technical Selection and Installation
Customers must provide accurate application and site information when requesting technical recommendations.
A recommendation based on incomplete or incorrect information may not achieve the expected performance. Irshad & Company is not responsible for problems caused by inaccurate site data supplied by the customer or another party.
Pumps, motors, solar systems, inverters and electrical equipment must be installed, commissioned and operated by appropriately qualified personnel according to manufacturer instructions and applicable safety requirements.
Incorrect wiring, unsuitable voltage, phase imbalance, dry running, sand, corrosive water, insufficient cooling, improper cable sizing, blocked discharge, lightning, flooding, mishandling or unauthorised modification may damage equipment and invalidate applicable warranties.
Unless installation is expressly included in our written quotation, the customer is responsible for installation, commissioning and site safety.
Section 8 — Third-Party Tools
We may provide access to third-party tools, services or integrations that we do not own or control.
These tools are provided on an “as available” basis and may be governed by separate terms and privacy policies.
Your use of a third-party tool is at your discretion. You should review and accept the relevant provider’s terms before using it.
Future tools, features and services introduced through the Site will also be subject to these Terms.
Section 9 — Third-Party Links
The Site may contain links to websites operated by manufacturers, suppliers, payment providers, social networks or other third parties.
We do not control and are not responsible for the content, accuracy, security, products, services or privacy practices of third-party websites.
Review the third party’s terms and policies before completing a transaction or providing personal information.
Questions concerning a third party’s products or services should be directed to that third party.
Section 10 — User Comments and Submissions
If you submit reviews, suggestions, photographs, feedback, proposals or other material, you grant us permission to use, reproduce, edit, publish and display that material for legitimate business purposes, subject to our Privacy Policy and applicable law.
We are not required to:
- Keep non-confidential submissions confidential;
- Pay compensation for unsolicited submissions; or
- Respond to every submission.
We may monitor, edit or remove content that is unlawful, offensive, misleading, defamatory, infringing or otherwise inappropriate.
Your submission must not:
- Violate another party’s copyright, trademark, privacy or other rights;
- Contain unlawful, abusive, obscene or defamatory material;
- Contain viruses, malware or destructive code;
- Use a false identity or misleading contact information; or
- Misrepresent its origin or accuracy.
You remain responsible for the content and accuracy of your submissions.
Section 11 — Personal Information
Personal information submitted through the Site is handled according to our Privacy Policy.
Section 12 — Errors and Omissions
The Site may occasionally contain typographical errors, incorrect specifications, inaccurate prices, outdated promotions, incorrect shipping charges or inaccurate availability information.
We may correct errors, update information or cancel affected orders at any time, including after an order has been submitted. If payment has already been made for a cancelled order, the applicable amount will be refunded.
We are not obligated to update or clarify Site information except where required by applicable law.
Section 13 — Prohibited Uses
You may not use the Site or its content:
- For an unlawful or fraudulent purpose;
- To encourage another person to commit an unlawful act;
- To violate applicable laws or regulations;
- To infringe our intellectual property or another party’s rights;
- To harass, threaten, abuse, defame or discriminate against another person;
- To submit false or misleading information;
- To upload viruses, malicious code or harmful material;
- To collect another person’s information without authorisation;
- To spam, phish, scrape or improperly crawl the Site;
- To interfere with the Site’s operation or security;
- To impersonate another person or organisation; or
- To place fraudulent orders or payment claims.
We may restrict or terminate access for prohibited use.
Section 14 — Disclaimer of Warranties
We do not guarantee that the Site will always be uninterrupted, secure, timely or error-free.
Website content and services are provided on an “as available” basis, except for rights and warranties that cannot lawfully be excluded.
Product warranties are limited to those expressly provided in writing by Irshad & Company, the manufacturer or the supplier.
Nothing in these Terms excludes any right or remedy that cannot legally be excluded under applicable law.
Section 15 — Limitation of Liability
To the maximum extent permitted by applicable law, Irshad & Company and its directors, employees, affiliates, agents, contractors, suppliers and service providers will not be liable for indirect, incidental, special or consequential losses arising from:
- Use of or inability to use the Site;
- Reliance on general Site information;
- Incorrect technical information supplied by the customer;
- Improper installation, wiring, operation or maintenance;
- Unauthorised repairs or modifications;
- Delays caused by couriers, suppliers or circumstances outside our reasonable control; or
- Third-party websites, services or payment systems.
This may include loss of profit, revenue, data, production, crops, water supply, business opportunity or replacement costs.
Where liability cannot legally be excluded, it will be limited only to the extent permitted under applicable law.
Section 16 — Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Irshad & Company, its affiliates, officers, employees, agents, contractors and suppliers from third-party claims arising from:
- Your material violation of these Terms;
- Your unlawful use of the Site;
- Your infringement of another party’s rights; or
- False or misleading information supplied by you.
Section 17 — Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum lawful extent or severed where necessary.
The remaining provisions will continue to apply.
Section 18 — Termination
These Terms remain effective until terminated by you or us.
You may stop using the Site at any time. We may restrict or terminate your access if you violate these Terms or misuse the Site.
Any obligations, liabilities or payments arising before termination will continue to apply after termination.
Section 19 — Entire Agreement
These Terms and the policies referenced on the Site constitute the entire agreement concerning your use of the Site, unless a separate written quotation, contract or agreement applies to a specific order or project.
Where a signed contract or accepted written quotation contains terms that differ from these Terms, the specific written agreement will govern that transaction to the extent of the inconsistency.
Failure to enforce a provision does not waive our right to enforce it later.
Section 20 — Governing Law
These Terms and any separate agreement through which we provide products or services are governed by the applicable laws of Pakistan.
Any dispute will be subject to the jurisdiction of the competent courts in Pakistan, unless the parties agree to another lawful dispute-resolution process in writing.
Section 21 — Force Majeure
Irshad & Company will not be liable for delay or failure caused by circumstances beyond our reasonable control, including natural disasters, flooding, extreme weather, fire, strikes, transport disruption, government restrictions, import delays, electricity or internet failure, supplier disruption, civil unrest or other force-majeure events.
We will make reasonable efforts to communicate material delays and resume performance when reasonably possible.
Section 22 — Changes to These Terms
The current version of these Terms is available on this page.
We may update these Terms by publishing revisions on the Site. The revised date will be displayed at the top of the page.
Continued use of the Site after publication of revised Terms constitutes acceptance of those changes.
Section 23 — Contact Information
Questions about these Terms of Service should be directed to:
Irshad & Company
Website: https://irshadandcompany.com
Email: info@irshadandcompany.com
Telephone: 03 111 777 286
